Our facilities & faqs

Here we answer your most frequently asked questions to make sure your day with us is an awesome experience.

We have published an accessibility guide here.

If you have any further questions please email hello@thebeartrail.co.uk 

When ARE YOU OPEN?

All guests will need to pre-book tickets online and choose a specific 3 hour time slot. 10am – 1pm or 2pm – 5pm.

WHat are you doing to be cOVID-SECURE?

We are opening under limited capacity and will continue to look at these measures on a daily basis. 

The health and safety of our guests and staff is always our number one priority. We have introduced a number of new additional hygiene and safety measures which guests will see throughout the trail.

Do you sell Annual Membership?

Annual membership is currently unavailable. 

Do you sell e gift vouchers?

Unfortunately we are unable to offer gift vouchers at the moment due to a technical issue, we hope to have this ressolved soon.

If I am only watching, do I have to pay to get in?

All visitors require a ticket, whether they are tackling the trail or not. 

Are there any concessions?

Yes, we offer concession tickets for to seniors aged 65 and over, pregnancy, disabled and disabled carers (1 carer per disabled admission).

Do I have to print my ticket?
No, you can just produce your booking reference which has been sent to you via email.
Do you have wheelchair access? What do you offer for visitors with a disability?

We have published our accessibility guide here.

Do I have to pay for parking?

No, it is completely free. 

Are there showers and changing rooms?

We currently have two outdoor showers, and two wash off areas alongside indoor changing rooms with cubicles as well as outdoor changing area.

What clothes should I wear?

It is advised to wear older clothes which you are not concerned if they get muddy. A spare change of clothes and a towel is advised!

How long do I spend on the Trail?

The time slots are for 3 hours starting at 10 am and 2 pm.

Is there a weight limit to be able to take part in all the activities?
In order to participate in all the obstacles, there is a weight restriction of 19 stone.

Finding us!

We are easy to find – on the B3181 between Exeter and Cullompton. We are opposite the Merry Harriers Pub, on the B3181 near Cullompton.