Our facilities & faqs

Here we answer your most frequently asked questions to make sure your day with us is an awesome experience.

We have published our Accessibility Guide here

If you have any further questions please email hello@thebeartrail.co.uk 

When ARE YOU OPEN?

We are open weekends and school holidays.

All guests will need to pre-book tickets online and choose a specific 3 hour time slot. 10:30am – 1:30pm or 2pm – 5pm.

WHat are you doing to be cOVID-SECURE?

We continue to limit numbers onto the trail. 

The health and safety of our guests and staff is always our number one priority. We have introduced a number of new additional hygiene and safety measures which guests will see throughout the trail.

We operate a deep clean between each session, which is why no visitors can remain onsite between sessions. 

who is the trail suitable for?

The Trail is suitable for all ages and abilities. You can enjoy the trail at your own pace and repeat or skip obstacles as you wish. Children aged 2 and under are free. 

Do you sell gift vouchers?

Yes we sell E-gift vouchers. Click here. 

If I am only watching, do I have to pay to get in?

All visitors require a ticket, whether they are tackling the trail or not. 

Are there any concessions?

Yes, we offer concession tickets for those aged 65 and over, pregnancy, disabled and disabled carers (1 carer per disabled admission).

Do I have to print my ticket?
No, you can just produce your booking reference which has been sent to you via email.
CAN I BRING MY DOG?

Well behaved dogs on leads and assistance dogs are very welcome at The Bear Trail, we just ask that you pick up after your dog and do not allow them in the mud pits. 

We have complimentary dog treats available from the cafe along with spare dog bags if needed. We also sell Barke Farm ice cream, especially for dogs. 

Do you have wheelchair access? What do you offer for visitors with a disability?

Please view our Accessibility Guide

Do I have to pay for parking?

No, it is completely free. 

Are there showers and changing rooms?

Yes, new for 2022, we have opened our indoor shower block with hot water and private indoor changing rooms. We have one additional family changing room and an accessible changing room. 

We recommend bringing a towel and a change of clothes for the end of your session. 

 

What clothes should I wear?

It is advised to wear older clothes which you are not concerned if they get muddy. A spare change of clothes and a towel is advised!

Visitors have recommended puddle suits and rash vests. You may want to layer up on colder days. 

 

How long do I spend on the Trail?

The time slots are for 3 hours starting at 10:30am and 2pm.

Is there an age or weight limit to be able to take part in all the activities?

In order to participate in all the obstacles, there is a weight restriction of 19 stone for the zip wire, double slides and Big Mud Slide.

The Big Mud Slide is suitable for children aged 3 and over, as they must be able to follow safety instructions and cannot sit on laps. 

Finding us!

We are easy to find – on the B3181 between Exeter and Cullompton. We are opposite the Merry Harriers Pub, on the B3181 near Cullompton.